Terms & Condition

Effective Date: October 7, 2025


Welcome to Allen Window Replacement, your trusted provider of window replacement services in Allen, TX. These Terms and Conditions ("Terms") govern your use of our website, services, and any transactions with us. By engaging our services, requesting a quote, or using our site, you agree to these Terms. If you do not agree, please do not use our services.

1. Services


We specialize in window replacement, installation, and related services for residential and commercial properties in the Allen, TX area. Our services include:

  • Free consultations and quotes.
  • Supply and installation of energy-efficient windows, custom designs, and repairs.
  • Post-installation support and warranties.

All services are performed by qualified professionals. We reserve the right to refuse service or modify offerings at any time.


2. Quotes and Pricing


  • Quotes are provided based on information you supply and may involve an on-site assessment.
  • Prices are estimates and subject to change due to material costs, labor, or unforeseen issues (e.g., structural complications).
  • A quote is valid for 30 days unless otherwise stated.
  • All prices exclude applicable taxes, permits, or additional fees required by local Allen or Texas regulations.


3. Orders and Contracts


  • Placing an order (e.g., via phone, email, or website) constitutes acceptance of these Terms.
  • A formal contract will be provided for signature before work begins, outlining specifics like scope, timeline, and costs.
  • Deposits may be required (typically 50% upfront), with the balance due upon completion.


4. Payment Terms


  • We accept payments via cash, check, credit card, or electronic transfer.
  • Payments are processed securely through third-party providers.
  • Late payments may incur fees or interest at 1.5% per month, or the maximum allowed by Texas law.
  • All sales are final once installation begins, subject to warranty terms.


5. Installation and Timeline


  • Installations are scheduled based on availability and may be affected by weather, supply chain issues, or other factors beyond our control.
  • We aim to complete work efficiently but do not guarantee specific timelines.
  • You are responsible for preparing the site (e.g., clearing access) and obtaining any necessary permits.
  • We are not liable for delays caused by external factors.


6. Warranties and Guarantees


  • Materials and workmanship are warranted as per manufacturer specifications (e.g., 10-20 years on windows).
  • Our installation warranty covers defects for 1 year from completion.
  • Warranties are void if products are misused, altered, or damaged by third parties.
  • Claims must be submitted in writing with proof. We will repair or replace at our discretion.


7. Cancellations, Refunds, and Changes


  • Cancellations before work begins may incur a fee (e.g., 10% of deposit for administrative costs).
  • No refunds once installation starts, except in cases of our material breach.
  • Changes to orders may result in additional charges and delays.
  • Refunds, if applicable, will be processed within 14 business days.


8. Liability and Disclaimers


  • We are not liable for indirect, consequential, or incidental damages (e.g., loss of use, property damage not caused by our negligence).
  • Our total liability is limited to the contract amount paid.
  • You agree to indemnify us against claims arising from your misuse of our services or provision of inaccurate information.
  • Services are provided "as is" without implied warranties beyond those stated.


9. Intellectual Property


All content on our website (e.g., logos, images) is owned by Allen Window Replacement. You may not reproduce or use it without permission.


10. Governing Law and Dispute Resolution


These Terms are governed by the laws of the State of Texas. Any disputes will be resolved in courts located in Collin County, TX. We encourage informal resolution first via contact details below.


11. Changes to These Terms


We may update these Terms at any time. Changes will be posted on our website, and your continued use constitutes acceptance.


12. Contact Us


For questions about these Terms or our services, please contact:


Email: allenwindowreplacement@gmail.com

Phone: (972) 954-2754

Address: 106 N Anna Dr, Allen, TX 75013


Thank you for choosing Allen Window Replacement. We're dedicated to enhancing your home with quality windows and exceptional service!