Privacy Policy
Effective Date: October 7, 2025
At Allen Window Replacement, a trusted window replacement company based in Allen, TX, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, services, or business operations. By using our services, you agree to the terms outlined here.
1. Information We Collect
We collect personal information to provide you with high-quality window replacement services, quotes, and customer support. The types of information we may collect include:
- Personal Identifiers: Name, email address, phone number, and mailing address (e.g., when you request a free consultation or quote for window installations in Allen, TX).
- Service-Related Data: Details about your home or property, such as window measurements, preferences for energy-efficient windows, or installation requirements.
- Online Interactions: IP address, browser type, device information, and cookies when you visit our website.
- Payment Information: Billing details if you make a purchase, processed securely through third-party providers (we do not store credit card numbers).
- Other Data: Feedback, reviews, or communications you provide via email, phone, or our contact forms.
We collect this information directly from you, through automated technologies (like cookies), or from third-party sources (e.g., lead generation partners).
2. How We Use Your Information
Your data helps us deliver exceptional service and improve our offerings. We use it for:
- Providing quotes, scheduling installations, and fulfilling window replacement services in the Allen area.
- Communicating with you about promotions, updates, or follow-ups (e.g., energy-saving tips for Texas homes).
- Analyzing website usage to enhance user experience.
- Complying with legal obligations, such as tax reporting or warranty claims.
- Marketing purposes, including sending newsletters (with your consent where required).
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your data in limited circumstances to support our operations:
- Service Providers: With trusted vendors, such as installation contractors, payment processors, or IT support, who are bound by confidentiality agreements.
- Legal Requirements: If required by law, subpoena, or to protect our rights (e.g., in response to a court order).
- Business Transfers: In the event of a merger, acquisition, or sale of our company assets.
- Affiliates: With related companies for internal business purposes.
All shared information is handled securely and only for the purposes described.
4. Data Security
We prioritize the security of your information. Measures include:
- Encryption for sensitive data transmission.
- Access controls and firewalls to prevent unauthorized access.
- Regular security audits and employee training.
While we strive to protect your data, no system is 100% secure. In case of a breach, we will notify affected individuals as required by law.
5. Your Rights and Choices
As a resident of Texas or elsewhere, you have rights regarding your personal data:
- Access and Correction: Request to view or update your information.
- Deletion: Ask us to delete your data (subject to legal retention requirements, like service records).
- Opt-Out: Unsubscribe from marketing emails or request we stop using your data for certain purposes.
- Cookies: Manage preferences via your browser settings.
To exercise these rights, contact us using the details below. We will respond within the timeframes required by law.
6. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such information, we will delete it promptly.
7. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after updates implies acceptance.
8. Contact Us
If you have questions about this Privacy Policy or your data, please reach out:
Email: allenwindowreplacement@gmail.com
Phone: (972) 954-2754
Address: 106 N Anna Dr, Allen, TX 75013
Thank you for trusting Allen Window Replacement with your window needs. We're here to help make your home more comfortable and efficient!
